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Can I delete my bid?
You cannot. All bids are mandatory, so please, think about it when confirming your offers.
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What will happen if I do not pay?
Your winnings will be deleted and your account blocked. You also might be charged of some fees; see our terms for further details.
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Are there additional costs to the auction price?
No there aren't; the auction price includes all the taxes. What is not included are collection or shipment costs.
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What's the reserve price?
It's a hidden value set by the seller, that has to be met or exceeded in order to guarantee the sale of the good. To meet or exceed the reserve price, the bidder has to raise their offer
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When should I pay?
You can pay within 3 working days since the auction's end.
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How can I pay?
Once the auction is closed, login to your account and click on "Auction to be paid" in the Menu below your name. Select the auctions you want to pay and click on "Checkout", then fill in the form with your data and confirm the order. You can pay through bank transfer or credit card.
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what will happen once paid?
If you chose the collection, you'll receive an email from Aste24.com with all the information required.; if you chose the shipment, your auction will be shipped according to what's written in "Details auction reception".
